Physical Condition
All Damaged vehicles are available for sales on "As-is Where-is" basis. Hillside Group Ltd. buys vehicles from  auctions or reliable sellers on the same "As-is Where-is" basis. To facilitate Hillside Group Ltd. also upload 20 photos for each car once it is transported to our yard. The vehicle Exterior / Interior grades are shown on the detail page for the selected unit. Therefore a buyer must check the photos carefully and consult sales staff in case of any doubt or confusion before making the final deal,.
No claim will be accepted if shipment is delayed or canceled due to shipping line' or shipping agent's shipping re-scheduling. In case of delayed shipment.
Damage in Shipment
Hillside Group Ltd. shows the images of the vehicle right after it enters into the yard. Hillside Group Ltd. will not be responsible if damage occurs during the shipment or after the shipment. Customer can request for insurance to cover any possible loses at additional cost.
no claim if the accessories shown in photos at time of purchase are stolen at yard, during the shipment or port of destination.
Sale Cancellation
Hillside Group Ltd. will compensate the buyer if purchased vehicle is canceled by Hillside Group Ltd. Vehicle is considered purchased if payment has already been received. Hillside Group Ltd. will payback the sent amount without any deduction or buy another car with same specification.
Container Shipment
Hillside Group Ltd. will not accept any claim if vehicle is damaged during the container shipment.
Delivery Delay
Once the vessel has departed form Japan Hillside Group Ltd. will not accept any claim for damage arising due to delay at sea.
B/L Changes
Hillside Group Ltd. will not charge for amendments to client if mistake is made by Hillside Group Ltd.. Hillside Group Ltd. will charge the buyer if mistake over the B/L is due to incorrect information provided by the buyer.
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